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Templates are pages that are embedded (transcluded) into other pages to allow for the repetition of information. Help:A quick guide to templates, a brief introduction on templates for beginners; Help:Template, the main technical help page on templates, provides information on creating and using templates
The user can easily download and add files to their Excel sheets to use for their data. Other tools Excel offers is the use of conditional formatting and basic pivot tables and charts. Excel allows the user to reference other cells which ultimately allows for complex computations to be made and conclusions to be drawn from data.
The dashboard may provide client information, past sales, previous marketing efforts, and more, summarizing all of the relationships between the customer and the firm. Operational CRM is made up of three main components: sales force automation, marketing automation, and service automation. [20]
Office 2007 also introduced Office Open XML file formats as the default file formats in Excel, PowerPoint, and Word. The new formats are intended to facilitate the sharing of information between programs, improve security, reduce the size of documents, and enable new recovery scenarios. [10]
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