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If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers.
If you don't have dial-up, you'll need to try some other steps to fix problems with broadband connections. An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps:
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If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Check your filters Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.
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The PRIVATE WiFi software will open automatically whenever you start your computer. If you change this default setting, you can manually open PRIVATE WiFi by clicking the desktop icon or on a PC: go to Start > All Programs > PRIVATE WiFi, Mac: double-click the icon in your Applications Folder. 2. Activating PRIVATE WiFi