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9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
Association of Public-Safety Communications Officials (APCO) International was founded in 1935.. APCO serves government functions that provide public safety communications services in areas of law enforcement, forestry, conservation, fire, highway maintenance, emergency rescue and medical services, emergency management, and other activities supported or endorsed by federal, state, local and ...
Emergency Medical Dispatch (EMD) refers to a system that enhances services provided by Public Safety Answering Point (emergency) call takers, such as municipal emergency services dispatchers. It does so by allowing the call taker to quickly narrow down the caller's type of medical or trauma situation, so as to better dispatch emergency services ...
Each dispatch determinant is made up of three pieces of information, which builds the determinant in a number-letter-number format. The first component, a number from 1 to 36, indicates a complaint or specific protocol from the MPDS: the selection of this card is based on the initial questions asked by the emergency dispatcher.
Accurate use of protocols establishing the priority of various cases is critical. The standard for emergency dispatcher training is becoming very high. Some emergency medical services - (EMS) dispatch agencies use "Priority" dispatching to establish the urgency of a given request for service, or ”call”. They ask the caller a series of ...
For the most part, APCO's procedures have been developed independently of the worldwide standard operating procedures, leading to most police departments using a different spelling alphabet, and the reverse order of calling procedure (e.g. 1-Adam-12 calling Dispatch). However, APCO occasionally follows the international procedure standards ...
The territories (Emergency Service Zone) covered by a single PSAP is based on the dispatch and response arrangements for the fire, police, and medical services for a particular area. All primary PSAPs have a regional Emergency Service Number (ESN), a number identifying the PSAP.
In the September 1955 issue of the APCO Bulletin, a revision of the Ten-Signals was proposed, [9] and it was later adopted. The Ten Signals were included in APCO Project Two (1967), "Public Safety Standard Operating Procedures Manual", published as study cards in APCO Project 4 (1973), "Ten Signal Cards", and then revised in APCO Project 14 (1974).