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  2. How to apologise when you’ve messed up at work

    www.aol.com/news/how-to-apologise-when-youve...

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  3. Can a goodwill letter get late payments removed from your ...

    www.aol.com/finance/goodwill-letters-payments...

    A late payment on a credit card or loan may feel like a small mistake, but it can have lasting effects on your finances. Missed payments can lead to late fees and higher interest rates .

  4. Bad Mistake At Work? 6 Ways To Recover - AOL

    www.aol.com/2013/03/13/mistake-work-lessons

    By Heather Huhman Mistakes happen. Let's say you were absent from a high-priority client meeting, dropped the ball on a big account, or maybe even mishandled a large sum of company money. While ...

  5. Apology (act) - Wikipedia

    en.wikipedia.org/wiki/Apology_(act)

    Non-apology apology: a statement that looks like an apology but does not express remorse. Insincere apology: a statement that expresses remorse that is not felt. [2] This may be pro forma apology, such as a routine letter from a large business that expresses regret that a small order was not satisfactory in some respect. In such a case, the ...

  6. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

  7. Wikipedia:Apology - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Apology

    At its best, an apology is an expression of sincere personal remorse for one's own actions, rather than a form of inflammatory rhetoric or empty emotional coercion. A non-apology apology, on the other hand, is seen as a way of qualifying, or even avoiding, a "real" apology, and may even be used as the opportunity for yet another veiled insult.