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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Scam letters - Wikipedia

    en.wikipedia.org/wiki/Scam_letters

    A scam letter is a document, distributed electronically or otherwise, to a recipient misrepresenting the truth with the aim of gaining an advantage in a fraudulent manner. Origin [ edit ]

  6. Square (financial services) - Wikipedia

    en.wikipedia.org/wiki/Square_(financial_services)

    Square Reader is Payment Card Industry Data Security Standard compliant and Verisign certified. [22] Square provides its magnetic stripe card readers to sellers without charge. [53] Square charges $99 for Square Stand and $59 for its chip-based Square Reader. [54] The Square app is freely downloadable from the Apple App Store and the Google ...

  7. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.

  8. Holiday Scam: What Is Gift Card Draining Plus 4 Red Flags to ...

    www.aol.com/holiday-scam-gift-card-draining...

    The number on the gift card and store receipt will help you file a report with store and gift card company if you lose the gift card or if you need to report fraud.

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.