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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
The Sociology of emotions applies a sociological lens to the topic of emotions.The discipline of Sociology, which falls within the social sciences, is focused on understanding both the mind and society, studying the dynamics of the self, interaction, social structure, and culture. [1]
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [ 1 ] [ 2 ] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
The emotional quotient is commonly referred to in the field of psychology as emotional intelligence [6] (also known as emotional competence or emotional skills). IQ reflects a person's cognitive and observational abilities and how quickly they can use reasoning to solve problems.
Somatic theory is a theory of human social behavior based on the somatic marker hypothesis of António Damásio.The theory proposes a mechanism by which emotional processes can guide (or bias) behavior: in particular, decision-making, the attachment theory of John Bowlby, and the self-psychology of Heinz Kohut (especially as consolidated by Allan Schore).
A common way in which emotions are conceptualized in sociology is in terms of the multidimensional characteristics including cultural or emotional labels (for example, anger, pride, fear, happiness), physiological changes (for example, increased perspiration, changes in pulse rate), expressive facial and body movements (for example, smiling ...
It is a measure of a person's emotional reactivity to a stimulus. [2] Most of these responses can be observed by other people, while some emotional responses can only be observed by the person experiencing them. [3] Observable responses to emotion (i.e., smiling) do not have a single meaning.
Emotional intelligence/literacy courses can lead to more control over pupils with them being more defined in their behavior. [4] [6] The assessment of emotional intelligence/literacy can lead to pupils being labeled as inadequate. Emotional intelligence courses can locate problems in the individual that are also a function of how society is ...