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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
The Sociology of emotions applies a sociological lens to the topic of emotions.The discipline of Sociology, which falls within the social sciences, is focused on understanding both the mind and society, studying the dynamics of the self, interaction, social structure, and culture. [1]
A common way in which emotions are conceptualized in sociology is in terms of the multidimensional characteristics including cultural or emotional labels (for example, anger, pride, fear, happiness), physiological changes (for example, increased perspiration, changes in pulse rate), expressive facial and body movements (for example, smiling ...
The Four cornerstone model was developed by Ayman Sawaf and Robert Cooper in 1997. [5] [7] Multiple studies and research carried out in regards to emotional intelligence based on this model revealed a marginal qualitative difference between the public and private sector executives and expand on the usage of this model. [7]
Reuven Bar-On is an Israeli psychologist and one of the leading pioneers, theorists and researchers in emotional intelligence. [1] Bar-On is thought to be the first to introduce the concept of an “EQ” (“Emotional Quotient”) to measure “emotional and social competence”, [2] [3] although the acronym was used earlier to describe ideas that were not associated with emotional ...
Somatic theory is a theory of human social behavior based on the somatic marker hypothesis of António Damásio.The theory proposes a mechanism by which emotional processes can guide (or bias) behavior: in particular, decision-making, the attachment theory of John Bowlby, and the self-psychology of Heinz Kohut (especially as consolidated by Allan Schore).
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [ 1 ] [ 2 ] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
The practical significance of Scheler's Stratification of Emotional Life is obvious in several respects and points of view. First, Scheler seems to be making a case in favor of what we might refer to today as Emotional Intelligence, as a portal to more ethical behavior and optimum personal development, similar to the ancient Greek concern for promoting virtuous character. [3]