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If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed
4.XXX.XXX Persistent Transient Failure: Message as sent is valid, but persistence of some temporary conditions has caused abandonment or delay. 5.XXX.XXX Permanent Failure: Not likely to be resolved by resending the message in current form. In general the class identifier MUST match the first digit of the Basic Status Code to which it applies. [1]
Mail from unrecognized servers is typically delayed by about 15 minutes, and could be delayed up to a few days for poorly configured sending systems. Explaining this to users who have become accustomed to immediate email delivery will probably not convince them that a mail server that uses greylisting is behaving correctly.
Errors may occur at multiple places in mail delivery. A sender may sometimes receive a bounce message from their own mail server, reporting that it has been unable to send a message, or alternatively from a recipient's mail server reporting that although it had accepted the message, it is unable to deliver it to the specified user. When a ...
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the ...