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2. Calltrunk - Wikipedia

   en.wikipedia.org/wiki/Calltrunk

   Calltrunk is a self-service call management and call-recording solution built on the OP3Nvoice platform for consumers and corporates. Calltrunk has the ability to record and store conversations made via any phone, fixed line, mobile or VOIP (Voice over Internet) phone.

3. Call management - Wikipedia

   en.wikipedia.org/wiki/Call_management

   Call management is the process of designing and implementing inbound telephone call parameters, which govern the routing of these calls through a network. The process is most prominently utilized by corporations and the call centre industry and has its highest effectiveness when call logging software tools are used.

4. Youmail - Wikipedia

   en.wikipedia.org/wiki/Youmail

   YouMail is an Irvine, CA-based developer of a visual voicemail [1] and Robocall blocking service for mobile phones, [2] available in the US and the UK. [3] Their voicemail mobile app replaces the voicemail service offered by mobile phone service providers, and offers webmail-like voicemail access and voicemail-to-text transcriptions. [4]

5. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2]

6. HP Service Manager software - Wikipedia

   en.wikipedia.org/wiki/HP_Service_Manager_software

   Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.

7. Telax Hosted Call Center - Wikipedia

   en.wikipedia.org/wiki/Telax_Hosted_Call_Center

   Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.