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After placing second behind JetBlue for the past two years, Delta Air Lines once again can claim bragging rights to topping J.D. Power’s North American Airline Satisfaction Study.. The 2024 ...
Delta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines customer satisfaction survey for 2024.. The firm’s results, announced Wednesday, noted that ...
See which did well and why. Broward County-based Spirit Airlines’ saw its woes continue as it notched one of the worst scores among North American carriers in a new study on customer satisfaction.
Among the 10 largest domestic airlines, consumers scored US Airways last for overall customer satisfaction in a May 2011 Consumer Reports survey. [79] [80] [81] In May 2011, Business Insider reported that American Customer Satisfaction Index (ACSI) ranked US Airways sixth in a list of "The 19 Most Hated Companies in America". [82]
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This is an accepted version of this page This is the latest accepted revision, reviewed on 8 October 2024. UK-based consultancy, running an airline and airport review and ranking site Skytrax Formerly Inflight Research Services Founded 1989 Headquarters London, United Kingdom Website skytraxresearch.com Skytrax (originally known as Inflight Research Services) is a United Kingdom–based ...
Airline deregulation is the process of removing government-imposed entry and price restrictions on ... According to the 2008 American Customer Satisfaction Index, a ...
British Airways has been ranked among the worst airlines in a UK passenger satisfaction survey. The airline’s customer score for long-haul flights was the joint third lowest out of 17 carriers ...