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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  3. Congress of Unions of Employees in the Public and Civil ...

    en.wikipedia.org/wiki/Congress_of_Unions_of...

    Kesatuan Kakitangan Perkhidmatan Tadbir dan Awam Pasukan Polis Semenanjung Malaysia; Sarawak Medical Services Union; Kesatuan Pegawai-pegawai Kastam Sarawak; Kesatuan Juruteknologi Pergigian Malaysia; Kesatuan Pembantu Pembedahan Pergigian Semenanjung Malaysia; Kesatuan Perkhidmatan Teknik Semenanjung Malaysia

  4. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  5. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels.

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.

  7. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires.

  8. Goods and services - Wikipedia

    en.wikipedia.org/wiki/Goods_and_services

    Goods are items that are usually (but not always) tangible, such as pens or apples. Services are activities provided by other people, such as teachers or barbers.Taken together, it is the production, distribution, and consumption of goods and services which underpins all economic activity and trade.

  9. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. [1] It is an important component of business strategy [2] and a major factor in maintaining competitiveness.