When.com Web Search

  1. Ads

    related to: sla ola difference

Search results

  1. Results From The WOW.Com Content Network
  2. Operational-level agreement - Wikipedia

    en.wikipedia.org/wiki/Operational-level_agreement

    The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.

  3. Service-level objective - Wikipedia

    en.wikipedia.org/wiki/Service-level_objective

    The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.

  4. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    The output received by the customer as a result of the service provided is the main focus of the service level agreement. Service level agreements are also defined at different levels: Customer-based SLA: An agreement with an individual customer group, covering all the services they use. For example, an SLA between a supplier (IT service ...

  5. Service level indicator - Wikipedia

    en.wikipedia.org/wiki/Service_level_indicator

    SLIs form the basis of service level objectives (SLOs), which in turn form the basis of service level agreements (SLAs); [1] an SLI can be called an SLA metric (also customer service metric, or simply service metric). Though every system is different in the services provided, often common SLIs are used.

  6. High availability - Wikipedia

    en.wikipedia.org/wiki/High_availability

    High availability (HA) is a characteristic of a system that aims to ensure an agreed level of operational performance, usually uptime, for a higher than normal period. [1] ...

  7. SLA - Wikipedia

    en.wikipedia.org/wiki/SLA

    SLA may refer to: Geography. Martín Miguel de Güemes International Airport, Salta, Argentina, IATA code; Science and engineering. Sealed lead-acid battery;

  8. Service Assurance Agent - Wikipedia

    en.wikipedia.org/wiki/Service_Assurance_Agent

    IP-SLA operation. IP SLA (Internet Protocol Service Level Agreement) is an active computer network measurement technology that was initially developed by Cisco Systems. IP SLA was previously known as Service Assurance Agent (SAA) or Response Time Reporter (RTR). IP SLA is used to track network performance like latency, ping response, and jitter ...

  9. Special Libraries Association - Wikipedia

    en.wikipedia.org/wiki/Special_Libraries_Association

    Fellowship in SLA is bestowed on active, mid-career SLA members in recognition of past, present and future service to the association and the profession. Fellows are called upon and expected to advise the association's board of directors, prepare necessary documentation, and alert the membership to issues and trends warranting action.