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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money. • Pay attention to the types of data you're authorizing access to, especially in third-party apps.

  3. Amazon Warns Order Scams Are on the Rise After Initiating ...

    www.aol.com/finance/amazon-warns-order-scams...

    As Amazon’s vice president of selling partner services, Dharmesh Mehta, told ABC’s “Good Morning America,” scammers often emphasize that urgency is required to repair whatever order ...

  4. This Is What an Amazon Email Scam Looks Like - AOL

    www.aol.com/lifestyle/amazon-email-scam-looks...

    “An Amazon email scam can look exactly like a real Amazon email, or can be poorly crafted, and everything in between,” according to Alex Hamerstone, a director with the security-consulting ...

  5. Close your account - AOL Help

    help.aol.com/articles/close-your-account

    Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username. Close your ...

  6. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  7. FTC sues Amazon over 'deceptive' Prime sign-up and ... - AOL

    www.aol.com/news/ftc-sues-amazon-over-deceptive...

    The Federal Trade Commission on Wednesday sued Amazon, alleging the nation’s dominant online retailer intentionally duped millions of consumers into signing up for its mainstay Prime program and ...

  8. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...

  9. Manage your AOL Mail Plus subscription

    help.aol.com/articles/manage-your-aol-mail-plus...

    If you're not satisfied with AOL Mail Plus for any reason, request a refund within 14 days of your initial monthly or annual subscription purchase or annual renewal. One refund per customer. For AOL Mail Plus subscriptions purchased via the Apple App Store or Google Play, their respective refund policies will apply to your purchase.