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Several Cisco SCCP-phones. A VoIP telephone consist of the hardware and software components. The software requires standard networking components such as a TCP/IP network stack, client implementation for DHCP, and the Domain Name System (DNS).
An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...
Collaboration Systems—Cisco TelePresence (Cisco Manufacturing Mobile Video Collaboration with Librestream, Cisco acquired Tandberg, the world leader in Telepresence systems), [13] IP Telephony (VoIP), Servers and Appliances; Cisco Unified IP Phones—Wireless IP Phone 7920, 7945, 7965, 7942, 8900 series, 9900 series, 6900 series
The Linksys iPhone was a line of internet appliances from Cisco Systems. The first iPhone model—released by Infogear in 1998 [2] [3] —combined the features of a regular phone and a web terminal. The company was later purchased by Cisco and no new products were marketed under the name between 2001 and 2006.
Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated.
The Bell System dial service implemented a feature called automatic number identification (ANI) which facilitated services like automated billing, toll-free 800-numbers, and 9-1-1 service. In manual service, the operator knows where a call is originating by the light on the switchboard jack field.