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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If your account status is Past Due, unfortunately, you missed a payment to your account. If this happens, we’ll let you know through a notification window that'll display as soon as you sign on to AOL, CompuServe or Netscape Connect. We’ll also let you know through emails and letters that your account is past due.
1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the required info. 6. Click Submit.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
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