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  2. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A typical résumé contains a summary of relevant job experience and education. The résumé is usually one of the first items, along with a cover letter and sometimes an application for employment, a potential employer sees regarding the job seeker and is used to screen applicants before offering an interview.

  3. Curriculum vitae - Wikipedia

    en.wikipedia.org/wiki/Curriculum_vitae

    [1] [3] In North America, the term résumé (also spelled resume) is used, referring to a short career summary. [ 4 ] [ 5 ] The term curriculum vitae and its abbreviation, CV, are also used especially in academia to refer to extensive or even complete summaries of a person's career, qualifications, and education, including publications and ...

  4. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  5. Occupational Information Network - Wikipedia

    en.wikipedia.org/wiki/Occupational_Information...

    The O*NET system varies from the DOT in a number of ways. It is a digital database which offers a "flexible system, allowing users to reconfigure data to meet their needs" as opposed to the "fixed format" of the DOT; it reflects the employment needs of an Information society rather than an Industrial society; costs the government and users much less than a printed book would, and is easier to ...

  6. Video resume - Wikipedia

    en.wikipedia.org/wiki/Video_resume

    A video resume allows employers to observe non-verbal cues such as body language, facial expressions, and tone of voice. These elements can provide additional insights into a candidate's demeanour, confidence level, and overall personality, which may not be readily apparent from a traditional resume.

  7. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

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