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While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
"Good Guys to spin off web store," CNET, January 5, 2000. "The Good Guys Laying Off 450 Employees", San Francisco Chronicle, March 2, 2001. "CompUSA to purchase Good Guys: $58 million deal expected to benefit both companies", San Francisco Chronicle, September 30, 2003. "Good Guys quarterly sales fall, sees wider loss," Forbes, June 10, 2003.
[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
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The Good Guys store in Butler, Western Australia. The Good Guys Discount Warehouses (Australia) Pty Ltd., trading as The Good Guys, is a chain of consumer electronics retail stores in Australia and formerly New Zealand. Its national headquarters is in the Melbourne suburb of Southbank, Victoria. The company was founded by Ian Muir, and ...
JB Hi-Fi was established in the Melbourne suburb of Keilor East by John Barbuto in 1974, selling music and specialist hi-fi equipment. [3] Barbuto sold the business in 1983 to Richard Bouris, David Rodd and Peter Caserta, who expanded JB Hi-Fi into a chain of ten stores in Melbourne and Sydney turning over $150 million by 2000, when they sold the majority of their holding to private equity.
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