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An IT specialist, computer professional, or an IT professional may be: a person working in the field of information technology; a person who has undergone training in a computer-field-related colleges, universities and computer institutes; or; a person who has proven extensive knowledge in the area of computing.
Information systems technicians operate and maintain information systems, facilitating system utilization.In many companies, these technicians assemble data sets and other details needed to build databases.
Microsoft Certified Application Specialist [ edit ] The Microsoft Certified Application Specialist certification series were the certifications introduced for the Microsoft Office 2007 suite, allowing credential holders to demonstrate expertise in products such as Microsoft Word, Excel, PowerPoint. [ 8 ]
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
System integration is defined in engineering as the process of bringing together the component sub-systems into one system (an aggregation of subsystems cooperating so that the system is able to deliver the overarching functionality) and ensuring that the subsystems function together as a system, [1] and in information technology [2] as the process of linking together different computing ...
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.