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Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:
Also, during the 1980s and 1990s, more men were allowed to apply as flight attendants, helping to create more usage of this term. More recently the term cabin crew or cabin staff has begun to replace 'flight attendants' in some parts of the world, because of the term's recognition of their role as members of the crew.
Their crew performance, communications, leadership, teamwork, workload management, situation awareness, problem solving and decision making resulted in no injuries to the 450 passengers and crew. QF32 will remain as one of the finest examples of airmanship in the history of aviation. [29] [30]
Purser or In-flight Service Manager or Cabin Services Director, is responsible for the cabin crew as a team leader. Flight attendant or Cabin Crew, is the crew member responsible for the safety of passengers. Historically during the early era of commercial aviation, the position was staffed by young 'cabin boys' who assisted passengers. [15]
A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...
Job performance assesses whether a person performs a job well. Job performance, studied academically as part of industrial and organizational psychology, also forms a part of human resources management. Performance is an important criterion for organizational outcomes and success.
McDonald's has initiated a locally and nationally funded "Thank You Crew" program that rewards employees for extraordinary efforts and for going above and beyond their job requirements. See: 50 ...
A month later, another crew of flight attendants struck the last flight out of Las Vegas. [10] A few weeks later, AFA struck five flights simultaneously in the San Francisco area. [11] America West, [12] AirTran and US Airways [13] all settled with AFA on the eve of, or a few minutes after, the end of a 30-day cooling-off period in the 1990s.