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2. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/news/2012-03-02-bbb-reveals-americas...

   Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

3. 8 Costco Products That Have the Most Customer Complaints - AOL

   www.aol.com/finance/8-costco-items-most-customer...

   For all the ways people love Costco, there are still some products that just don't make its customers happy. More: 10 Aldi Items That Have the Highest Rated ReviewsRead Next: Pocket an Extra $400 a...

4. Wikipedia : WikiProject Consumer Reports/Product reviews

   en.wikipedia.org/.../Product_reviews

   Consumer Reports is a United States-based non-profit organization which conducts product testing and product research to collect information to share with consumers so that they can make more informed purchase decisions in any marketplace.

5. Review site - Wikipedia

   en.wikipedia.org/wiki/Review_site

   A review site is a website on which reviews can be posted about people, businesses, products, or services. These sites may use Web 2.0 techniques to gather reviews from site users or may employ professional writers to author reviews on the topic of concern for the site. Early examples of review sites included ConsumerDemocracy.com, Complaints ...

6. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

7. Consumer complaints sites not all created equal - AOL

   www.aol.com/2010/06/07/consumer-complaints-sites...

   For premium support please call: 800-290-4726 more ways to reach us

8. Trustpilot - Wikipedia

   en.wikipedia.org/wiki/Trustpilot

   Trustpilot Group plc, is a Danish consumer business operating a review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. [2] The site offers freemium services to businesses. [3]

9. Review aggregator - Wikipedia

   en.wikipedia.org/wiki/Review_aggregator

   A review aggregator is a system that collects reviews and ratings of products and services, such as films, books, video games, music, software, hardware, or cars. This system then stores the reviews to be used for supporting a website where users can view the reviews, selling information to third parties about consumer tendencies, and creating databases for companies to learn about their ...