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Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.
Many improvement practitioners attempt to use the same DMAIC process, effective in solving the problem, as a framework for communication only to leave the audience confused and frustrated. One proposed solution to this problem is reorganizing the DMAIC information using the Minto Pyramid Principle's SCQA and MECE tools.
Teammates provide new perspectives and different ideas when it comes to problem solving. D2: Describe the Problem: Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many (5W2H) for the problem. D3: Develop Interim Containment Plan: Define and implement containment actions to isolate the ...
The GROW model (or process) is a simple method for goal setting and problem solving. It was developed in the United Kingdom and has been used extensively in corporate coaching from the late 1980s and 1990s.
Problem solving is the process of investigating the given information and finding all possible solutions through invention or discovery. Traditionally, it is argued that problem solving is a step towards decision making, so that the information gathered in that process may be used towards decision-making. [9] [page needed]
Corrective actions are implemented in response to customer complaints, unacceptable levels of product non-conformance, issues identified during an internal audit, as well as adverse or unstable trends in product and process monitoring such as would be identified by statistical process control (SPC). Preventive actions are implemented in ...