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2. It's Tax Day. And your refund may be big this year - AOL

   www.aol.com/news/irs-quicker-answer-phone-tax...

   From cutting phone wait times to digitizing more documents and improving the “Where's My Refund” tool to show more ... The IRS says call wait times have been cut down to three minutes this tax ...

3. IRS criticized for taking more than 22 months to help ID ...

   www.aol.com/irs-criticized-taking-more-22...

   The IRS received nearly 40 million calls during the 2024 tax season, according to the midyear report, and only 12.4 million calls were answered by an IRS employee. The wait time on hold averaged 8 ...

4. Hello IRS? How billions of dollars changed calling the tax ...

   www.aol.com/finance/hello-irs-billions-dollars...

   But the agent there said we reached the incorrect department, and then patched us back to the main IRS phone line with an estimated wait time between 15 and 30 minutes. A second attempt to get the ...

5. IRS makes 'extraordinary transition' but delays remain ...

   www.aol.com/irs-makes-extraordinary-transition...

   However, the report says, some IRS employees often were “simply sitting around waiting for the phone to ring” when they could have been processing paper and reducing response times for amended ...

6. Customer Account Data Engine - Wikipedia

   en.wikipedia.org/wiki/Customer_Account_Data_Engine

   CADE will increase the speed of tax return processing. Under the current system, processing tax returns can take as long as one week and taxpayers have to wait between 14 and 35 days for the IRS to deposit their refund or mail them a check. Using CADE, tax returns will be generally completed within 24 hours and deposits issued within 48–72 hours.

7. 2023 Tax Tip: Get IRS Help Without Having To Wait on the Phone

   www.aol.com/finance/2023-tax-tip-irs-help...

   The only thing that may be more painstaking than trying to put together your tax return is trying to reach a representative at the IRS regarding any questions you may have. The Future of Finances ...