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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
Windows versions starting from Windows 2000 have a built-in solution for remote access as well in the form of Remote Desktop Protocol and prior to that in the form of Microsoft’s NetMeeting. Virtual Network Computing (VNC) is a cross-platform solution accomplished through a common client/server model.
A remote access service connects a client to a host computer, known as a remote access server. [1] The most common approach to this service is remote control of a computer by using another device which needs internet or any other network connection. Here are the connection steps: User dials into a PC at the office.
Remote Desktop Connection (RDC, also called Remote Desktop or just RD) [1] is the client application for RDS. The program has the filename mstsc.exe and in Windows 2000 and prior, it was known as Microsoft Terminal Services Client (MSTSC or tsclient). [2] [3] It allows a user to remotely log into a networked computer running the Remote Desktop ...
Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
For security purposes, log out of your account when you're finished (especially if you're using a shared or public computer). Mouse over your account name in the upper right corner of the page and click Sign Out.
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