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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  3. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

  4. List of HTTP header fields - Wikipedia

    en.wikipedia.org/wiki/List_of_HTTP_header_fields

    The length of the request body in octets (8-bit bytes). Content-Length: 348: Permanent RFC 9110: Content-MD5: A Base64-encoded binary MD5 sum of the content of the request body. Content-MD5: Q2hlY2sgSW50ZWdyaXR5IQ== Obsolete [15] RFC 1544, 1864, 4021: Content-Type: The Media type of the body of the request (used with POST and PUT requests).

  5. Service catalog - Wikipedia

    en.wikipedia.org/wiki/Service_Catalog

    The request requires approval, and goes through routing, service-level management, and other processes necessary to fulfill the request. The user may return to the site later to check on the status of a request, or to view overall metrics on how well the organization is performing the services it provides.

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  7. The Hyperscalers Are Hyperspending - AOL

    www.aol.com/finance/hyperscalers-hyperspending...

    I think ServiceNow is probably there, we know, Amazon Web Services is probably absolutely there, Alphabet. All the usual suspects are now selling in the billions, I think, low billions to mid ...

  8. Software asset management - Wikipedia

    en.wikipedia.org/wiki/Software_asset_management

    Request management tools allow employees to place requests for software products using a centralized form and process specifically designed to capture and assess ...

  9. Request for solution - Wikipedia

    en.wikipedia.org/wiki/Request_for_Solution

    A complex arrangement of parts. A request for solution could ask a simpler arrangement performing the same functions. A request for solution (RFS, also known as request for proposed solution) [1] is a commercial document that describes a technological or organizational situation and demands a solution (for example, a new arrangement of information technology, IT) to possible suppliers of this ...