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In order to protect the privacy and security of the deceased user's account, any decision regarding a request will be made only after a careful review. Note: This help page applies to U.S. accounts only. Requests submitted for non-U.S. accounts will not be accepted and will not receive a response. Requesting to close an AOL account
Per Microsoft's policies, they do not supply any of the login credentials to a deceased user's Microsoft account. [41] A user does not have to contact or notify Microsoft of the deceased user, as the related user is able to close the account themselves. At default, Microsoft removes accounts after 2 years of inactivity. [42]
A memorialized account serves as a place where family and friends can share memories to celebrate the deceased person’s life, with the word “Remembering” shown next to the deceased person ...
Close your account. 1. Sign in to the account termination page. 2. Read the info on terminating your account. 3. Follow the on-screen prompts to continue.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
That means, for example, a widow can read her deceased husband's emails but can't send emails from that account. And a person can access music or video downloads, but not copy the files if doing ...
In the case of a joint account, you or the joint account holder, will simply need to remove the deceased’s name from the account. For all other cases, you will need to cancel the account.
Requesting information from the account is a long and difficult process. The company also allows for "legacy contact," wherein the user can appoint someone to take over their account once they die. [15] The new policy also offers the option for the account to be permanently deleted upon death. [14]