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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
If you have questions about the concept of Wikipedia rather than a specific problem, the About Wikipedia page may help. If you want to ask other users for help with editing or using Wikipedia, stop by the Teahouse , Wikipedia's live help channel , or the help desk to ask someone for assistance.
The Signpost has identified an extensive scam perpetrated by a company that calls itself "Elite Wiki Writers" or "Wiki Moderator", among many other names.Some of the other names they are suspected of using include wikicuratorz.com, wikiscribes.com, wikimastery.com, and wikimediafoundetion.com.
If tempted to write to the email help desk: Please do not send angry emails to the Wikipedia help-desk. The volunteers at the help desk did not post the messages that you are disagreeing with. Please do not ask the help desk volunteers to enter a Wikipedia discussion on your behalf.
If your question is about a Wikipedia article, draft article, or other page on Wikipedia, tell us what it is! Check back on this page to see if your question has been answered. For real-time help, use our IRC help channel, #wikipedia-en-help. New editors may prefer the Teahouse, a help area for beginners (but please don't ask in both places).
Call a Wikipedian is a "Wikipedia-Helpline" project page to help you finding Wikipedians who are responding via telephone to your questions about using and editing Wikipedia. This is a sister page of the WMDE - granted project de:Wikipedia:Telefonberatung ( telephonic advice ).
The Wikipedia community are mostly volunteers. As much as we would like to assure you that we will catch any scammers and get your money returned, that may be impossible. Your report of scams will however help us minimize the effects of future scams. In serious cases, consider making a report to the police or other authorities.
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