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Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
If you see a message to check your WhatsApp account, it means AOL can't send a WhatsApp message to the phone number you provided. Here are some things to try. Enter your phone number again. Typos happen. Try entering your phone number again, and verify it's the correct number and matches the phone number you use for WhatsApp.
The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.
The company was also testing multi-device support, allowing Computer users to run WhatsApp without an active phone session. [151] In August 2021, WhatsApp launched a feature that allows chat history to be transferred between mobile operating systems. This was implemented only on Samsung phones, with plans to expand to Android and iOS "soon". [152]
An identity verification service is used by businesses to ensure that users or customers provide information that is associated with the identity of a real person. The service may verify the authenticity of physical identity documents such as a driver's license , passport , or a nationally issued identity document through documentary verification.
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.