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Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a software product developed by Atlassian that allows bug tracking, issue tracking and agile project management. Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1]
Jira: Yes, Dashboard with reporting widgets (Open Social) Excel, Word, customizable charts, Confluence (Enterprise wiki) Yes [45] Yes Yes Yes Yes Yes [46] Yes Yes [47] Yes Uses Lucene [47] Optional [48] No [49] Launchpad: Yes Unknown Unknown Unknown Unknown Unknown Unknown Unknown Unknown Unknown Unknown No MantisBT
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Bugzilla was originally devised by Terry Weissman in 1998 for the nascent Mozilla.org project, as an open source application to replace the in-house system then in use at Netscape Communications for tracking defects in the Netscape Communicator suite.
Test management tools give teams the ability to consolidate and structure the test process using one test management tool, instead of installing multiple applications that are designed to manage only one step of the process. Test management tools allow teams to manage test case environments, automated tests, defects and project tasks.
Defect tracking is important in software engineering as complex software systems typically have tens, hundreds, or thousands of defects; therefore, managing, evaluating and prioritizing these defects is a difficult task.