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At launch, Giffgaff's first product was a prepaid SIM card providing all standard 2G and 3G mobile phone services and charging on a pay-as-you-go basis. Following this, Giffgaff announced bundles of minutes, texts, and data, called "goodybags".
In the UK, the refurbished electronics marketplace Back Market claims that "refurbished" devices are distinct from "used" devices, where a "used" device is one where no repairs or testing have taken place. [2] However other specialist retailers, like The Big Phone Store, define refurbished phones as a specific type of used or second-hand device ...
Carphone Warehouse, one of the largest UK phone retailers, offers unlocked phones with most PAYG deals. [citation needed] As of January 1, 2014, all phones sold by 3 UK are unlocked. Phones bought before this date will be unlocked for free. [71] On 17 December 2019, Ofcom announced that it would explore a mandate banning SIM locking. [72]
The Cell Phone Freedom Act (formally An Act respecting the locking of cellular telephones) was a private member's bill proposed twice to the Parliament of Canada which would have required mobile phone providers remove the SIM lock from devices once a customer reaches the end of their contract.
Certain generations of TUFF phones have implemented a removable tray that allows for the installation of two nano SIM cards; which allows the user of the phone to make use of two different phone numbers for calling and texting for example, or one nano SIM card with one microSD card; which allows the user of the phone to use a single phone number and to increase the amount of storage capacity ...
The problem, which prevented a third of its customers' phones registering on the network, also affected customers of MVNO networks Tesco Mobile and Giffgaff. [36] To apologise for this, O2 announced that it would be giving hundreds of thousands of its customers compensation for the issue. [ 37 ]