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    This form should not be used if you have not yet discussed your dispute with our representatives at 1-800-827-6364, or if you have not written to us at the following address: Oath, Dept. 5627, PO Box 65101, Sterling, VA 20165.

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    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Popular Products. Account; AOL Mail;

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    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

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    • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

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