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The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless ...
In a few short months, the mandate was expanded to cover unresolved consumer complaints as well. In 2002, as a result of discussions among government, industry and consumer groups about improving consumer protection in financial services, all members of the Investment Industry Regulatory Organization of Canada and the Mutual Fund Dealers ...
The Consumers Council of Canada advocates for the eight basic consumer rights detailed in the Consumer Bill of Rights, as well as a ninth, the right to privacy, which the council has added. The rights are as follows: The right to safety; The right to choose; The right to be heard; The right to be informed; The right to consumer education;
The office's jurisdiction includes more than 500 provincial government ministries, agencies, corporations, tribunals, boards and commissions. In addition to the oversight of governmental bodies, the office is also responsible for the intake of public complaints which indicate the possibility of maladministration within the Government of Ontario and in the appropriate cases conducts an ...
The Financial Consumer Agency of Canada (French: Agence de la consommation en matière financière du Canada, FCAC) is an agency of the Government of Canada that enforces consumer protection legislation, regulations and industry commitments by federally regulated financial entities. It also provides programs and information to help consumers ...
The Canadian government is looking into complaints that Restaurant Brands International is not meeting the terms set out by Ottawa when it allowed the takeover of coffee and doughnut chain Tim ...
In Canada every federally regulated financial institution is required by law to have a complaint handling process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombud services and government regulatory ...