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Asus acknowledged the issue in July 2023 and later extended warranty by 1 year and offered to reimburse customers the retail value of the damaged cards for US customers in May 2024. [23] [24] In May 2024, YouTube tech channel Gamers Nexus sent an ROG Ally in for warranty repair due to a faulty thumbstick. Asus denied the warranty repair ...
Dissolution; warranty claims taken over by Swiss Belinea AG, itself acquired by Bluechip Computer: Meebox — Mexico: 2009: Unknown: Dissolution: Metaphor Computer Systems — United States: 1982: 1994: Acquired by IBM: Micro Craft — United States: 1981: 1987: Dissolution; restructured as Dimension Electronics in 1987: Micro Instrumentation ...
Furthermore, ASUS demanded a repair fee of US$191.47 for replacement of the LCD panel and the top case because of a "small mark" on the casing, despite it not being related to the original issue that the device was sent in under warranty for. ASUS also stated that it would send the device back to Gamers Nexus in a "disassembled state" if it did ...
The Magnuson–Moss Warranty Act (P.L. 93-637) is a United States federal law (15 U.S.C. § 2301 et seq.). Enacted in 1975, the federal statute governs warranties on consumer products. The law does not require any product to have a warranty (it may be sold "as is"), but if it does have a warranty, the warranty must comply with this law.
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A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]
It also provides global warranty service in North America, Central/South America, Asia, Australia and Europe. MSI's offices in Zhonghe District, New Taipei City, Taiwan, serve as the company's headquarters, and house a number of different divisions and services. [10] Manufacturing initially took place at plants in Taiwan, but has been moved ...
The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...