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2. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to. • Find out what version of Edge you're using • Find out what version of Safari you're using • Find out what version of Firefox you're ...

3. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

5. AOL Mail

   mail.aol.com

   You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

6. Beta - Main

   beta.aol.com

   December General Updates December #3 12/17: updated browser, crash fixes, auto sign on fixes, and much more! December #2 12/12: incorrect browser user agent, new way to clear formatting in write mail!

7. Email Support-AOL Help

   help.aol.com/email-support

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

8. Troubleshooting - Wikipedia

   en.wikipedia.org/wiki/Troubleshooting

   Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system.It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.

9. Control Panel (Windows) - Wikipedia

   en.wikipedia.org/wiki/Control_Panel_(Windows)

   Control Panel has been part of Microsoft Windows since Windows 1.0, [1] with each successive version introducing new applets. Beginning with Windows 95, the Control Panel is implemented as a special folder, i.e. the folder does not physically exist, but only contains shortcuts to various applets such as Add or Remove Programs and Internet Options.