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The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. These units provide legal services to the Department's Executive staff and to all DCA entities. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA.
General Services, Department of (DGS) Government Operations Agency; Governor, Office of the (GO) Guide Dogs for the Blind, Board of (BGDB) Health and Human Services Agency (CHHS) Health Benefit Exchange, California (HBEX) Health Care Services, Department of (DHCS) Health Facilities Financing Authority, California
The Legal Division serves as in-house legal counsel for all of the department's programs and also regulates the offer and sale of securities and franchises. Consumer Services. The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees.
The Bureau of Consumer Financial Protection, housed within the U.S. Federal Reserve, also has regulatory power over collection agencies. [29] The CFPB announced on 24 October 2012, that it had finalized the rule for supervising debt collection agencies and debt buyers under a definition that would include about 175 U.S. companies. [30]
The Bureau of Automotive Repair (BAR) is part of the California Department of Consumer Affairs (DCA), whose mission is to promote and protect the interests of California consumers. BAR provides a wide range of consumer protection services, including: Registers and regulates approximately 36,000 California automotive repair dealers.
Bess Myerson was appointed by Mayor John Lindsay as the first commissioner of the Department for Consumer Affairs in 1969. [2] [3] In 2019, the agency changed its name to the Department of Consumer and Worker Protection, expanding its role to protect workplace safety, paid sick leave laws, and freelancer protection. [4]
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First-party collection agencies tend to nurture more constructive relationships with the second-party (called consumers or debtors) and are involved in the early months before they selling or passing the debt on to a third-party. The first-party writes off most of the value of the debt in the sale to a third-party collection agency. [38]: 62–3