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2. Disable third-party firewall software - AOL Help

   help.aol.com/articles/disable-third-party...

   1. Click Start, select All Programs or Programs, select Norton Internet Security, and then click Norton Internet Security. Note: If you are using Windows 8, move your mouse to the top right of your desktop and then click on Start. Type Z to locate ZoneAlarm in your programs. 2. In the Internet section, click On next to Smart Firewall. 3.

3. Enable and disable firewall in McAfee - AOL Help

   help.aol.com/articles/mcafee-enable-and-disable...

   On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. In the McAfee SecurityCenter window, click Web and Email Protection. Click Firewall Off. Click the Turn On button. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock to reveal hidden icons.

4. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

5. Windows Firewall - Wikipedia

   en.wikipedia.org/wiki/Windows_Firewall

   Windows Firewall (officially called Microsoft Defender Firewall in Windows 10 version 2004 and later) is a firewall component of Microsoft Windows. It was first included in Windows XP SP2 and Windows Server 2003 SP1. Before the release of Windows XP Service Pack 2, it was known as the "Internet Connection Firewall."

6. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Get tech help now. Or call 1-855-845-8225. ... Let us take a look over your wireless connection. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and ...

7. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...