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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

3. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

4. Browser - AOL Help

   help.aol.com/products/browser

   Trouble using AOL services in your web browser? Learn about common issues and how to resolve them.

5. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.

6. Clear your browser's cache on AOL Desktop Gold

   help.aol.com/articles/using-the-web-in-aol...

   Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7.

7. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

8. Settings A-Z - AOL Help

   help.aol.com/settings

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

9. Make AOL Desktop Gold your default browser or email client

   help.aol.com/articles/make-aol-desktop-gold-your...

   To set AOL Desktop Gold as your default browser and/or email client follow the steps below: Open Desktop Gold. Log in using your username and password. Click on Settings. On the General tab click on the Make Default buttons to make AOL Desktop Gold your default browser and/or email client. A new window opens up.