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  2. Shared services - Wikipedia

    en.wikipedia.org/wiki/Shared_services

    A global Service Center Benchmark study [6] carried out by the Shared Services & Outsourcing Network (SSON) and the Hackett Group, which surveyed more than 250 companies, found that only about a third of all participants were able to generate cost savings of 20% or greater from their SSOs. At NASA, the 2006 switch to a shared services model is ...

  3. Shared services center - Wikipedia

    en.wikipedia.org/wiki/Shared_services_center

    A shared service is an accountable entity within a multi-unit organization tasked with supplying the business unit, respective divisions and departments with specialized services (finance, HR transactions, IT services, facilities, logistics, sales transactions) on the basis of a service level agreement (SLA) with a costs charge out on basis of some type and system of transfer price.

  4. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  5. Offshoring - Wikipedia

    en.wikipedia.org/wiki/Offshoring

    Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.

  6. Nearshoring - Wikipedia

    en.wikipedia.org/wiki/Nearshoring

    Nearshoring is the outsourcing of business processes, especially information technology processes, to companies in a nearby country, often sharing a border with the target country. [1] Both parties expect to benefit from one or more of the following dimensions of proximity: geographic, temporal (time zone), cultural, social, linguistic ...

  7. Today’s NYT ‘Strands’ Hints, Spangram and Answers for ...

    www.aol.com/today-nyt-strands-hints-spangram...

    For every 3 non-theme words you find, you earn a hint. Hints show the letters of a theme word. If there is already an active hint on the board, a hint will show that word’s letter order.

  8. 6 of the best and 6 of the worst Christmas movies on Netflix ...

    www.aol.com/6-best-6-worst-christmas-120901378.html

    The holiday season is incomplete for many people without holiday movies. This year, Netflix is streaming a wide range of Christmas classics and original movies.

  9. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service ...