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  2. Patient satisfaction - Wikipedia

    en.wikipedia.org/wiki/Patient_satisfaction

    Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider. In evaluations of health care quality , patient satisfaction is a performance indicator measured in a self-report study and a specific type of customer satisfaction metric.

  3. List of patient-reported quality of life surveys - Wikipedia

    en.wikipedia.org/wiki/List_of_patient-reported...

    This page lists patient-reported quality of life surveys used in the field of medicine, pharmaceuticals, and other scientific trials. These surveys are patient-reported outcome measures, may be questionnaires or surveys, and may be used to evaluate patient satisfaction, symptoms, disease state, or psychological well-being.

  4. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    Higher patient satisfaction has been found to be associated with higher overall health care and prescription drug expenditures, and increased mortality. [ 11 ] Focus on patient satisfaction metrics has redistributed resources from medical care to patient amenities, such as "valet parking, live music, custom-order room-service meals, and flat ...

  5. Value-based health care - Wikipedia

    en.wikipedia.org/wiki/Value-based_health_care

    Value-based health care (VBHC) is a framework for restructuring health care systems with the overarching goal of value for patients, with value defined as health outcomes per unit of costs. [1] The concept was introduced in 2006 by Michael Porter and Elizabeth Olmsted Teisberg , though implementation efforts on aspects of value-based care began ...

  6. Goal-oriented health care - Wikipedia

    en.wikipedia.org/wiki/Goal-Oriented_Health_Care

    The clinical methods used to help patients clarify and achieve their health-related goals are different for each goal type though the categories are inter-related. [13] The uniting factor of this conceptual framework is that the goal is formed in a discussion involving both the patient and the health care providers prior to the development of a plan of care that is based upon the patient's ...

  7. Patient participation - Wikipedia

    en.wikipedia.org/wiki/Patient_participation

    A medical doctor explaining an X-ray to a patient. Several factors help increase patient participation, including understandable and individual adapted information, education for the patient and healthcare provider, sufficient time for the interaction, processes that provide the opportunity for the patient to be involved in decision-making, a positive attitude from the healthcare provider ...

  8. National Committee for Quality Assurance - Wikipedia

    en.wikipedia.org/wiki/National_Committee_for...

    The National Committee for Quality Assurance (NCQA) is an independent 501(c)(3) nonprofit organization in the United States that works to improve health care quality through the administration of evidence-based standards, measures, programs, and accreditation.

  9. Medical home - Wikipedia

    en.wikipedia.org/wiki/Medical_home

    Standards for the provision of appropriate patient education, self-management and community resources also are addressed. Accessibility, including written policies that support patient access and routine assessment of patients' perceptions and satisfaction regarding access to the medical home. Medical care must be available 24/7, 365 days a year.