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  2. Call forwarding - Wikipedia

    en.wikipedia.org/wiki/Call_forwarding

    Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.

  3. Vertical service code - Wikipedia

    en.wikipedia.org/wiki/Vertical_service_code

    A vertical service code (VSC) is a sequence of digits and the signals star (*) and pound/hash (#) dialed on a telephone keypad or rotary dial to access certain telephone service features. [1] Some vertical service codes require dialing of a telephone number after the code sequence.

  4. Remote call forwarding - Wikipedia

    en.wikipedia.org/wiki/Remote_call_forwarding

    To activate Remote Access to Call Forwarding, a subscriber calls a provider-supplied Remote Access Directory Number, enters the telephone number of the line to be redirected along with a personal identification number (PIN), a vertical service code (such as 72# or *73) and the number to which the calls are to be forwarded.

  5. Line hunting - Wikipedia

    en.wikipedia.org/wiki/Line_hunting

    In telephony, line hunting (or hunt group) is the method of distributing phone calls from a single telephone number to a group of several phone lines. Specifically, it refers to the process or algorithm used to select which line will receive the call. Hunt groups are supported by some PBX phone systems.

  6. Directory assistance - Wikipedia

    en.wikipedia.org/wiki/Directory_assistance

    Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller. In 1999, AT&T applied for permission to discontinue this service, [2] but it remained active until the summer of 2020.

  7. The call and text message records of hundreds of millions of AT&T cellphone customers in mid-to-late 2022 were exposed in a massive data breach, the telecom company revealed Friday.

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