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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    A DMV clerk helps a customer with paperwork.. Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services.

  3. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  4. Congress of Unions of Employees in the Public and Civil ...

    en.wikipedia.org/wiki/Congress_of_Unions_of...

    The Congress of Union of Employees in the Public and Civil Services Malaysia (Malay: Kongres Kesatuan Pekerja-pekerja di dalam Perkhidmatan Awam Malaysia), abbreviated CUEPACS, is a national trade union centre in Malaysia. It has a membership of 1,200,000.

  5. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Example of a Business Process Model and Notation for a process with a normal flow. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model.

  6. Know your customer - Wikipedia

    en.wikipedia.org/wiki/Know_your_customer

    The examples and perspective in this article deal primarily with the United States and do not represent a worldwide view of the subject. You may improve this article, discuss the issue on the talk page, or create a new article, as appropriate.

  7. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    A drawing of an attorney with a client. The term client is derived from Latin clients or care meaning "to incline" or "to bend", and is related to the emotive idea of closure.

  8. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.