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His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
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A revenue service, revenue agency or taxation authority is a government agency responsible for the intake of government revenue, including taxes and sometimes non-tax revenue. [ 1 ] [ 2 ] Depending on the jurisdiction , revenue services may be charged with tax collection , investigation of tax evasion , or carrying out audits .
There have been many criticisms of the delivery of tax credits and the handling of overpayment disputes [11] [12] [13] Criticisms have centred on: • That the dispute process is not independently adjudicated. • The number of HMRC errors claimants are expected to spot. • The level of understanding of tax law HMRC assumed claimants would have.
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Making Tax Digital (MTD) is a UK government initiative that sets out a vision for the 'end of the tax return' and a 'transformed tax system', announced in 2015 and originally intended to be in place by 2020. [1]
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