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HMRC's phone line went dead on 43,690 customers who had been waiting 70 minutes to reach an adviser in the first 11 months of the 2023-24 financial year, the Public Accounts Committee (PAC) report ...
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
The 2004 Budget included proposals to merge HM Customs and Excise with the Board of Inland Revenue to form a new department, HM Revenue and Customs (HMRC). The merger was implemented by the Commissioners for Revenue and Customs Act 2005 with effect from 18 April 2005.
Tŷ William Morgan (Welsh for William Morgan House) is a UK Government building and hub in the centre of the city of Cardiff, Wales.It primarily serves as a base for HM Revenue and Customs (HMRC) and also houses staff from other UK Government Departments including Wales Office, Department for Business and Trade, Department for Culture, Media and Sport, Ministry of Housing, Communities and ...
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Following reports [6] [7] of conflict between HMRC and the Government Digital Service (GDS), HMRC has been developing its own service which allows users to sign in using an existing Government Gateway user ID. [5] HMRC will begin migration from the Government Gateway to the One Login For Government, a new system being developed by GDS, during 2023.