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2. Appointment scheduling software - Wikipedia

   en.wikipedia.org/wiki/Appointment_scheduling...

   Virtual assistants and chatbots have also been integrated into scheduling software, enabling automated customer interactions and self-service booking. Furthermore, the COVID-19 pandemic in 2020 and subsequent social distancing measures prompted the development of new features to support remote appointments and virtual consultations.

3. Microsoft Bookings - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Bookings

   products.office.com /en-us /business /scheduling-and-booking-app Microsoft Bookings is a scheduling tool and is part of the Microsoft Office family of products. [ 3 ] [ 4 ] Released by Microsoft in March 2017, Bookings allows customers of small businesses and companies to book appointments with the company.

4. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...

5. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to streamline task execution.

6. Lyra (virtual assistant) - Wikipedia

   en.wikipedia.org/wiki/Lyra_(virtual_assistant)

   Lyra, until 2017 marketed under the name Indigo, is an intelligent personal assistant developed by Artificial Solutions and which runs on Android and iOS.The application uses natural language understanding to answer a user's questions on a variety of topics, make recommendations and operate the user's device.

7. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   Appointment setting is a specialized function within call centres, where dedicated agents focus on facilitating and scheduling meetings between clients and businesses or sales representatives. This service is particularly prevalent in various industries such as financial services, healthcare, real estate, and B2B sales, where time-sensitive and ...