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  2. Executive information system - Wikipedia

    en.wikipedia.org/wiki/Executive_information_system

    An executive information system (EIS), also known as an executive support system (ESS), [1] is a type of management support system that facilitates and supports senior executive information and decision-making needs. It provides easy access to internal and external information relevant to organizational goals.

  3. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  4. Computer Support Services - Wikipedia

    en.wikipedia.org/wiki/Computer_Support_Services

    The company was founded in 1973 as Computer Support Services by Ronald P. Lewis to provide companies with data processing services. Computer Support Services, also known as RPL & Co. At that time, it was incorporated in 1978.

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  6. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Information systems technicians operate and maintain information systems, facilitating system utilization.In many companies, these technicians assemble data sets and other details needed to build databases.

  7. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.