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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. Just wait about five minutes before turning it back on to make sure everything was reset.

  3. Fix problems with the AOL app on Android - AOL Help

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  4. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome

  5. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Enable or disable your browser's Password Manager and search ...

    help.aol.com/articles/how-do-i-enable-disable...

    Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager 1. Log in to AOL Desktop Gold. 2. Click the Settings icon. 3. Click the Browser option on the left-side of the window. 4. Click the Passwords tab. 5. Select 'Offer to save passwords I enter on the web ...

  7. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity. If you haven't signed in to your account in a while, it could be in the process of being deactivated for inactivity. If that happens, depending on the amount ...

  8. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...

  9. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.