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  2. User research - Wikipedia

    en.wikipedia.org/wiki/User_Research

    This field of research aims at improving the user experience (UX) of products, services, or processes [3] by incorporating experimental and observational research [4] methods to guide the design, development, and refinement of a product. User research is used to improve a multitude of products like websites, mobile phones, medical devices ...

  3. User experience evaluation - Wikipedia

    en.wikipedia.org/wiki/User_experience_evaluation

    Implicit methods of UX research focus not just only on what the users say, but also on what the user cannot express verbally. Many available tools can assist in the implicit evaluation, in particular to gather implicit or objective data. When available, UX researchers utilize state of the art equipment to uncover all aspects of the experience.

  4. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions, for which is known as UX Design Research. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or ...

  5. Contextual inquiry - Wikipedia

    en.wikipedia.org/wiki/Contextual_inquiry

    Contextual inquiry (CI) is a user-centered design (UCD) research method, part of the contextual design methodology.A contextual inquiry interview is usually structured as an approximately two-hour, one-on-one interaction in which the researcher watches the user in the course of the user's normal activities and discusses those activities with the user.

  6. Usability testing - Wikipedia

    en.wikipedia.org/wiki/Usability_testing

    Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. [1]

  7. User-centered design - Wikipedia

    en.wikipedia.org/wiki/User-centered_design

    The following principles help in ensuring a design is user-centered: [11] Design is based upon an explicit understanding of users, tasks and environments. Users are involved throughout design and development. [12] Design is driven and refined by user-centered evaluation. Process is iterative (see below). Design addresses the whole user experience.