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Auto diallers are responsible for providing management information to call centre operators, including how many outbound calls each agent has handled. [3] In more sophisticated computer telephony systems, a single system handles both ACD of inbound calls and dialling of outbound calls, allowing agents to be switched between the two as traffic ...
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
In the BitTorrent file distribution system, a torrent file or meta-info file is a computer file that contains metadata about files and folders to be distributed, and usually also a list of the network locations of trackers, which are computers that help participants in the system find each other and form efficient distribution groups called swarms. [1]
The prevalent technology for file sharing is the BitTorrent protocol, which is a peer-to-peer (P2P) system mediated through indexing sites that provide resource directories. According to a Sandvine Research in 2013, Bit Torrent’s share of Internet traffic decreased by 20% to 7.4% overall, reduced from 31% in 2008.
Users find a torrent of interest on a torrent index site or by using a search engine built into the client, download it, and open it with a BitTorrent client. The client connects to the tracker(s) or seeds specified in the torrent file, from which it receives a list of seeds and peers currently transferring pieces of the file(s).
The following is a general comparison of BitTorrent clients, which are computer programs designed for peer-to-peer file sharing using the BitTorrent protocol. [1] The BitTorrent protocol coordinates segmented file transfer among peers connected in a swarm. A BitTorrent client enables a user to exchange data as a peer in one or more swarms.
Health is shown in a bar or in % usually next to the torrent's name and size, on the site where the .torrent file is hosted. It shows if all pieces of the torrent are available to download (i.e. 50% means that only half of the torrent is available). Health does not indicate whether the torrent is free of viruses.
OpenBitTorrent's initiative to provide a free, stable service with no ties to indexing sites or even hosting torrent files has been a public success and it has spawned several copies with almost identical services.
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