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2. Seven basic tools of quality - Wikipedia

   en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

   The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

3. Standard CMMI Appraisal Method for Process Improvement

   en.wikipedia.org/wiki/Standard_CMMI_Appraisal...

   The suite of documents associated with a particular version of the CMMI includes a requirements specification called the Appraisal Requirements for CMMI (ARC), [2] which specifies three levels of formality for appraisals: Class A, B, and C. Formal (Class A) SCAMPIs are conducted by SEI-authorized Lead Appraisers who use the SCAMPI A Method Definition Document (MDD) [3] to conduct the appraisals.

4. Ishikawa diagram - Wikipedia

   en.wikipedia.org/wiki/Ishikawa_diagram

   Sample Ishikawa diagram shows the causes contributing to problem. The defect, or the problem to be solved, [1] is shown as the fish's head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required.

5. Statistical process control - Wikipedia

   en.wikipedia.org/wiki/Statistical_process_control

   Time-series data shows the mean value and ±5% bars. A more sophisticated SPC chart may include "control limit" & "spec limit" % lines to indicate whether/what action should be taken. Statistical process control ( SPC ) or statistical quality control ( SQC ) is the application of statistical methods to monitor and control the quality of a ...

6. Quality management system - Wikipedia

   en.wikipedia.org/wiki/Quality_management_system

   Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...

7. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!