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The 2015 ACSI survey placed Comcast at or close to the bottom of primary company rankings in TV, Internet, and phone service. [ 11 ] The 2016 ACSI survey placed Comcast in the bottom half (11th out of 14) of Internet Service Providers and 8th out of 13 on subscription television service. [ 12 ]
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]