Search results
Results From The WOW.Com Content Network
We would like to show you a description here but the site won’t allow us.
Overview of our support tutorials and troubleshooters. Select a tutorial for support for your smart device.
Congratulations on your new purchase. Follow these steps to set up your new device, including transferring data and the SIM card from the old one.
Start by creating your T-Mobile ID, which is your username and password for account access. Create your T-Mobile ID. Resources for new customers. Set up your device. Learn how to set up your phone or eSIM, track your order, and transfer a number. View device setup guide. Understand your bill.
Transfer your number. Learn how to transfer your mobile or landline number to T-Mobile. Set up your new T-Mobile phone. Learn how to transfer data and the SIM card. Set up your new T-Mobile Smartwatch. Learn how to sync to your phone and connect to the T-Mobile network. Troubleshooting tips.
1. Activate. Have the SIM card from your old device? Move it over to your replacement device and you’re good to go. Got a new SIM card with your replacement device? Insert it in this device, call T-Mobile at 1-800-937-8997, and provide the SIM ESN (located on the replacement box label).
All you need is your T-Mobile internet gateway and a smartphone with the T-Mobile Internet app installed. Your self-install kit will include a quickstart guide that tells you how to set up the internet gateway and install the T-Mobile app.